Cancellation policy

Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

In Stock Items

Customers may request changes or cancellations within 24 hours of placing an order. After 24 hours, all orders are finalized and processed. 


Subscriptions
When you purchase a subscription you'll receive repeat deliveries every month.
Your payment details will be stored securely and you'll be charged for each of these deliveries. Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.


Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. Pre-orders are strictly non-cancellable.