FAQ

I ship from two places depending on the year, both places have cats.

If you are allergic to cats please refrain from buying anything from this shoo, super sorry!

K-pop lucky scoops are mystery packages with k-pop themed items such as Photocards, K-pop albums, Photocard holders, etc.

Each scoop is random and you won't know what you get until it gets shipped to you OR if you purchase a packing video!

And that's the fun!

Beads are scooped and each bead corresponds to a different item.

Items are shipped out within 3-5 business days. If your order includes a packing video, expect 6-10 business days for the package to be shipped out!

I'm still a full-time college student, should I would appreciate your patience!

While we do offer international shipping, It's harder to guarantee worldwide shipping. International orders are subject to random cancellations if they cannot be fulfilled.

Hopefully this will not happen often but we can't make any promises!

International orders may be subject to customs fees, import duties, or taxes once the package arrives in your country. These charges are determined by your local customs office and are the buyer’s responsibility.

We do not collect these fees at checkout, and they are not included in the item price or shipping cost.

Please check with your country’s customs office if you are unsure about potential charges.

Since I am a very small business and due to the random nature of Lucky Scoops

• All sales are final
• No refunds or exchanges for duplicates, preferences, minor imperfections, or luck outcomes
• I am NOT responsible for the package after it's shipped and with the carrier

Placing an order means you understand and agree to all terms!

You can contact me for any questions and concerns using the options below!

aepple@aepplefruit.com

Instagram: @aepplefruit